Dear New SuccessFactors Recruiting Consultant

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You have flutters in your tummy. You’re tired because you couldn’t sleep last night. Sleep eluded you as your mind presented you with all scenarios that could go wrong.

It could be a first date with someone you really like. It’s not. You’re going to meet with your customer for for your first recruiting implementation project. No matter what we do in consulting, we’ve all experienced this. When we learn additional software modules and their accompanying processes, we feel a little of that again.

If you are a former recruiter or have supported recruiting operations at a client, congratulations. You have an advantage.

Below are some tips for becoming more rounded. They’re applicable for recruiting but can be adapted for other modules. Both recruiting technology and the recruiting world are subject to rapid change. Keep up.

Life moves pretty fast. If you don’t stop and look around once in a while, you could miss it. – Ferris Bueller

Step Outside of SuccessFactors

Leadership in recruiting and recruiting technology best practices is expected of you. It doesn’t matter what it says on the Statement of Work. Configuration never occurs in a vacuum. The good news is that there is a whole world of online resources available to help you. Pre-Covid I used to enjoy going to recruiting technology conferences in person. It’s great to meet people in person, to hear stories. Those days will return.

Covid has increased the use of free virtual conferences. It’s an awesome year to learn from home. I’ve talked about the Candidate Experience (CandE) Awards from the Talent Board before. They have so many free webinars and research reports. Check it out here Home – Talent Board (thetalentboard.org).

The Wade and Wendy company produce the Recruiting Automation Conference. There are plenty of others. Once you start registering, vendors will email you with webinar invitations. If sales people email you directly, I respond that I’m a consultant and not a customer. Sometimes this leads to further conversations. There’s nothing wrong in listening to competitors like SmartRecruiters or Taleo. There’s a reason they’re popular.

Know Your Client

Just because you haven’t met your client yet, it doesn’t mean you can’t learn about them. Research the industry and it’s unique challenges and opportunities. Visit the clients career page. What types of talent do they have the most postings for?

Listen

I’m a technical person that has grown into the consultant role over years. I was an ABAP payroll developer. For me it’s a natural instinct to immediately provide a technical solution. Listen first. Dig into the process, the problem. Often what seems like a necessary workaround or quick technical fix is really a need for better alignment on how the system works and what the client really needs.

In Closing

Becoming certified in SAP SuccessFactors Recruiting is a tiny first step in becoming a capable consultant. Implementation guides are prescriptive in technology best practices but not the process itself. I find recruiting to be unique in it’s varied processes and fast paced technology changes. It’s no coincidence that the SAP App Center is dominated by recruiting addons when it comes to HR. Enjoy the journey, make some new friends. You never know where it will take you.

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